Schutz persönlicher Daten

DSGVO (Website):

This document, called the Privacy Policy ("Privacy Policy"), is intended to help you understand the information we collect when you visit https://zulufita.shopp (referred to as the "Site"), whether or not you are or you are not registered and describes how we use this information.

Where applicable, this privacy policy also describes how we process the information you provide or collect about us when you visit our store.

This policy is complementary to any other information provided in other circumstances.

This Site is a site with a general audience; however, our services are also intended for people under 16 years of age or older.

We do not request, collect, use or disclose personal data provided by a person under the age of 16 both online and in the physical space we own and where we operate.

If we find out that we have collected personal data from a minor, we will delete this information.

If you are under 16, please do not register or continue with the online purchase and ask an adult (one of your parents or legal guardian) to continue with the necessary procedures.

Wer sind wir?

https: //zulufita.shopp is an online store in Timisoara managed by Keysolutions SRL, a limited liability company properly established and operating in accordance with the laws of Romania, having its registered office located in Timisoara, Martir Ion Miron Street, Nr. 42, registered at the Trade Register under no. J35 / 3571/2005, unique registration code 18111079, having a share capital of 4600 lei.

This document gives you important information about the following:

1. PERSONAL DATA OPERATOR

2. STORAGE OF PERSONAL DATA

3. WHO HAS ACCESS TO PERSONAL DATA

4. WHAT IS THE LEGAL BASIS FOR PROCESSING

5. YOUR RIGHTS AND THEIR EXERCISE

6. PERSONAL DATA PROCESSING

7. PERSONAL DATA COLLECTED

8. HOW WE USE PERSONAL DATA

9. SECURITY AND CONFIDENTIALITY OF PERSONAL DATA

10. THE RIGHT TO SUBMIT A COMPLAINT TO A SUPERVISORY AUTHORITY

11. UPDATING THE PRIVACY POLICY

By visiting our Site, using its services or otherwise interacting with us, in the physical location, newsletters and / or websites, you acknowledge that you have read and understood this Privacy Policy and agree that we may collect, use, transmits and discloses personal data that we collect through the website and the physical store, in accordance with this Privacy Policy. If you have not already registered, we may ask you to register (for example, by checking a box) if we consider it appropriate to protect your rights or if this is required by applicable law. If you do not agree to the terms of this Privacy Policy, please do not access this Site, create an account and do not use or submit personal data on this Site or do not register when this option is offered to you. in accordance with applicable laws.

1. PERSONAL DATA OPERATOR

Keysolutions SRL is the controller of the personal data you transmit to us and is responsible for your personal data in accordance with the applicable data protection legislation (collectively referred to as "Zulufița", "noi", "noua" or "nostre" in this Privacy Policy).

Our contact details are:

Keysolutions SRL

Timisoara, ROMANIA

Strada Martir Ion Miron, Nr. 42

J35 / 3571/2005, with CUI: 18111079

Share capital: 4600 lei

E-mail: zulufita.shop@outlook.com

We have appointed a data protection officer to ensure at all times that we process personal data in an open, accurate and legal manner.

You can contact the Data Protection Officer at zulufita.shop@outlook.com, mentioning GDPR in the subject line.

2. STORAGE OF PERSONAL DATA

The data we collect from you through online sales is stored in the system and on the servers of the Shopify online trading platform.

Our site, where this data is collected has the address: https: //zulufita.shopp

Personal data is NOT collected at the headquarters of our store, except for the data necessary to make the payment.

3. WHO HAS ACCESS TO PERSONAL DATA

We do not transmit, sell or transfer to third parties your data for marketing purposes outside the company Keysolutions SRL.

The data transmitted to third parties is used only to provide you with our services. You will find the third party categories in each specific process below.

We will transfer some of the data collected to a third party for:

SHIPPING ORDERS to you - in this case we transfer your contact details to the courier companies Fan Courier, DPD, Urgent Cargus who deliver the orders and collect their value on our behalf.

SENDING ADVERTISING MESSAGES - If you have subscribed to our newsletter, located on the website zulufita.sho, you will receive notifications with advertising or presentation of products sold by https: //zulufita.shopp. This information will be sent to the email address sent to us through the collection system called News Subscription.

4. WHAT IS THE LEGAL BASIS FOR PROCESSING

Depending on the purpose for which the data is used, the legal basis for processing your data may be:

Ihre Zustimmung;

Our legitimate interest, which could be:

Improving our products and services: specifically, our business interests to help us better understand your needs and expectations and therefore improve our services, sites / applications / devices, products and brands for the benefit of our consumers ;

Fraud prevention: to ensure that payment is complete and free from fraud.

c. Securing our tools: keeping the tools you use (our sites / applications / devices) safe and ensuring that they work properly and are constantly improving.

Fulfilling a contract: more precisely to perform the services you request from us;

Legal reasons why data processing is required by law.

For each specific processing of personal data that we collect from you, we will inform you if the provision of personal data is required by regulations or if it is necessary to conclude a contract, if it is mandatory to provide us with personal data. and what are the possible consequences if you refuse.

5. YOUR RIGHTS AND THEIR EXERCISE

The right of access means that you have the right to obtain a confirmation from https://zulufita.shopp that we process or not your data, and if so, to give you access to this data as well as information about how it is processed.

The right to rectification means that you have the right to request the rectification of your personal data if they are incorrect, including the right to complete incomplete personal data. If you have an account at https://zulufita.shopp, you can edit your personal data in your account.

The right to delete data means that you have the right to obtain at any time the deletion of personal data processed by https: //zulufita.shopp, in any of the following situations: the data is no longer necessary for the purposes for which it was collected or processed; you withdraw your consent and there is no other legal basis for processing; oppose processing; the data was processed illegally; the data must be deleted in order to comply with a legal obligation or the collection has been made in connection with the provision of information society services.

However, your data will be retained for the completion of the following situations:

* you have an unresolved request to Customer Service;

* you have an open order that has not yet been shipped or has been partially shipped;

* you have an unpaid debt to Zulufita, regardless of the payment method;

* if you have made a purchase, we will retain your personal data in connection with your transaction in accordance with accounting law.

The right to restrict processing means that you have the right to obtain the restriction of processing in the following situations:

* if you dispute the accuracy of the data, for a period that allows our store to verify the accuracy of the data;

* if the processing is illegal and you object to the deletion of personal data, requesting instead to restrict their use;

* if you objected to the processing, for the period of time in which it is verified whether Zulufita's legitimate rights prevail over yours;

* if Zulufita no longer needs your personal data, but it is necessary to defend your rights in court.

The right to portability refers to the fact that you have the right to obtain personal data in a structured, commonly used and automatically readable format and you have the right to transmit this data to another operator.

The right to object means that you have the right to object to the processing of your personal data based on the legitimate interest of https://zulufita.shopp.

https: //zulufita.shopp will not continue to process personal data unless we can demonstrate a legitimate reason for the processing that prevails over your interests and rights or if the processing is carried out on the basis of legal proceedings.

The right to refuse automated decision-making means that you have the right not to be subject to a decision based solely on automatic processing, including profiling, if you have not given your explicit consent to it or if automatic processing is not required to complete or execution of a contract.

Your right to oppose direct marketing:

You have the right to oppose direct marketing, including profile analysis for direct marketing purposes.

You may unsubscribe from direct marketing by following the instructions in each marketing email or by letter sent through any of the contact methods mentioned in this writing.

6. PERSONAL DATA PROCESSING

"Personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifying element, such as a name, an identification number, location data, an online identifier, or one or more many specific elements, specific to his physical, physiological, genetic, mental, economic, cultural or social identity;

"Processing" means any operation or set of operations performed on personal data or personal data sets, with or without the use of automated means, such as collection, recording, organization, structuring, storage, adaptation or modification, extracting, consulting, using, disclosing by transmission, dissemination or otherwise making available, aligning or combining, restricting, deleting or destroying;

"Operator" means the natural or legal person, public authority, agency or other body which, alone or in conjunction with others, determines the purposes and means of the processing of personal data; where the purposes and means of processing are determined by Union or national law, the controller or the specific criteria for its designation may be laid down in Union or national law;

When we use the term "personal data" in this privacy policy, we refer to any information that allows us to identify you or a third party whose personal data you provide to us, directly or indirectly, including any information. which refers to the purchase of goods or services; or to any information you choose to share with us or share with us or third parties while you use our Website.

We will process personal data in accordance with Regulation (EU) 2016/679 "GDPR Regulation" and Romanian legislation. We reserve the right to prosecute in accordance with the law in a criminal investigation or other investigation or proceeding.

7. PERSONAL DATA COLLECTED

Datenquelle

We only collect personal data from you when you voluntarily provide us with this information, such as:

The site https: //zulufita.shopp, when you place an order through the Site, as a Customer; when you register an account or change your account; when you create a list of desired products; when you participate in a contest, raffle or promotion; when you search for information on the Site; when you contact us with a comment or a question; when you sign up to receive newsletters.

Online media (for example, actions we take on third-party social networks, such as Facebook);

Our customer service: when you request support, special services or services before or after the sale.

Email, text and other emails: when communication between you and us;

If you provide us with personal information of third parties (eg family members, other third parties), you must ensure that these third parties are informed and authorized to use their data, as described in this Privacy Policy. Privacy.

Datentypen

We may collect and use different types of personal data depending on our purpose, as described below:

personal data, such as name, surname, age / date of birth, within the limits provided by applicable law;

contact details, such as address, e-mail address, telephone number, mobile number and other contact details, in accordance with applicable law;

payment details such as payment instrument (credit card, debit card)

sales information, such as the products or services provided, location of purchase, product codes, amount, total sales, claims, returns, refunds and other information related to sales, in accordance with applicable law;

habits and profiles, such as data about your purchases (purchase history, including where the sale takes place, the type, quantity, and price of the products you purchase), information about customer relationship management activities, buying habits and preferences (wish list, favorite product categories, how you found out about our products, notes on the quality of the products you purchased, habits or special needs you stated), other information (job information, education, hobbies and lifestyle activities), according to applicable laws;

8. HOW WE USE PERSONAL DATA

When you submit a request through our Site

When you submit a request through our Site, depending on the information that is of interest to you, we may need the following information: your first and last name, contact phone number, e-mail address, address postal and age.

We use this information to answer your question, including to provide you with the requested information about our products and services. We may also send you several emails after you have made a request to satisfy your interest and to ensure that we have answered your question. We will do this on the basis of our legitimate interest in providing accurate pre-sale information.

Your request is stored and processed in the form of an email that is hosted by Microsoft in the European Economic Area (EEA).

We do not use the information you provide to make automated decisions that may affect you.

When you purchase a product from our Site

When you buy products from us online, we ask for contact information such as: your first and last name, address, contact phone number, email address and credit card information (when the order is paid by online payment ).

We also record the IP (Internet Protocol) address, which is the address of your device on the Internet.

We use this information to manage your online purchases at https://zulufita.shopp, to process your order and to ship your products to you. We will email you an order confirmation as well as a shipping confirmation. and, if applicable, we will use your phone number to contact you in connection with your purchase. We will also use your data to process claims and product warranties.

We use personal data to identify you and confirm your legal age for online shopping and to confirm your address to external partners.

We request this information to process the payment, to deliver your products and to fulfill the contract concluded with you. The card data is processed on the 2checkout servers through the 2checkout payment processor and https://zulufita.shopp does not store any details regarding the Customers card.

We register your IP address to prove that the sale was taxed correctly, an obligation we have according to the legal provisions.

Your personal data transmitted to third parties is used only to provide you with the services mentioned above, for operations performed by storage and distribution service providers in connection with the delivery of your order, for processing payments by service providers. payments.

We do not use the information you provide to make automated decisions that may affect you.

When you sign up to receive our newsletters:

You can subscribe to newsletters in the following ways:

- From the main page of the Site, filling in the e-mail address in the intended form;

- From the Zulufitza Facebook page, by filling in the e-mail address in the intended form.

When you sign up to receive our newsletters (newsletters), we can ask you for: name and surname, e-mail address and postal address.

We will ask for your consent to use this data to send you an e-newsletter containing information about our products and other information that we think may be of interest to you.

You may withdraw your consent at any time by following the instructions in each newsletter, and we will immediately stop sending you this information.

We do not use the information you provide to make automated decisions that may affect you.

When you create a Client Account

When you create a Customer Account, we ask for the following categories of personal data: name and surname, e-mail address, password.

We will process the following categories of personal data if you make a purchase:

* order history;

* delivery information (postal address and contact telephone number);

* payment history.

We will also process the following categories of personal data related to your cookies:

* navigation and browsing history.

* search terms on our site

We will use your personal data to create and manage your Zulufita account and to provide you with a personalized and relevant experience at https://zulufita.shopp.

We will record and manage the benefits offered in your Client Account, we will send you information about your rewards such as discounts, tips, surprises and events.

We'll provide you with your order history and order details and allow you to manage your account settings (including marketing preferences). We'll also provide you with simple ways to correct and update your information, such as contact details and payment information.

Furthermore, we will allow you to save the items in the shopping cart and we will allow you to evaluate and write reviews for the products you have purchased from us.

To provide you with relevant recommendations on Zulufita products, we will process your browsing on our digital platforms (including the Website and the application); your shopping history and product reviews, as well as the data you submitted through your account.

If you have not given up direct marketing, we will use your personal data to send you marketing offers, information surveys and invitations via email, text messages, phone calls and postal materials.

The processing of personal data for your account is based on your consent to the creation of the account at https://zulufita.shopp.

The processing of your personal data to provide you with relevant product information is based on our legitimate interest.

You have the right to close your account at any time. If you choose to do so, your account will cease to exist and you will be considered inactive.

You have the right to object to the processing of your personal data based on the legitimate interest of https://zulufita.shopp by contacting zulufita.shop@outlook.com.

Your account will then be deleted and we will not be able to offer you our services.

Direktmarketing

Based on your consent, we will process the following categories of personal data:

* contact information such as name, email address, phone number and zip code;

* products and offers that you clicked.

If you have an account on https://zulufita.shopp we will also process the personal data transmitted in connection with your account, such as: name; Address; age; order history; how you navigated and what you clicked on the site.

We use personal data to send you marketing offers, surveys of information and invitations by e-mail, text messages, phone calls.

In order to optimize your experience with Zulufita, we will provide you with relevant information, product recommendations and send you personalized offers,

All of these great services are based on previous orders, items you've clicked, and information you've submitted.

The data transmitted to third parties is used only to provide you with the services mentioned above, and those transmitted to media agencies and technical providers are intended to distribute direct physical and digital marketing.

We do not transmit, sell or transfer your data to third parties for marketing purposes.

The processing of personal data is based on your consent when you agree to direct marketing.

You have the right to withdraw your consent to the processing of personal data at any time.

When you do this, https://zulufita.shopp will stop sending you other direct marketing offers or information based on your consent.

You can unsubscribe from direct marketing by following the instructions in each marketing message.

Duration of retention of your personal data

We will store your information for as long as required by law.

If there are no legal requirements, we will only store them for as long as necessary.

9. SECURITY AND CONFIDENTIALITY OF PERSONAL DATA

We have implemented appropriate measures to secure your personal data from accidental loss and to prevent unauthorized access, use, modification and disclosure. For example, when you provide information about a command, we use Secure Socket Layer (SSL) technology, an encryption tool that provides security while transmitting this information over the Internet. We also use firewall protection, password control and other technological and procedural guarantees for the maintenance of this Site. Although we have implemented the above security measures for this Site, you should know that 100% security is not possible. Therefore, the provision of your personal data is carried out at our own risk and to the fullest extent permitted by applicable law, so we will have no liability for the disclosure of your personal information due to errors, omissions or unauthorized acts of third parties during or after their transmission to us.

We recommend that you regularly update the software for protecting data transmission over networks (for example, antivirus software) and ensure that your electronic communications service provider has adopted appropriate means to secure data transmission over networks (for example, firewalls). spam filters); (ii) keep confidential and not disclose your username and password to access your account; (iii) change your password periodically and (iv) do not use the same password for all your accounts.

In the unlikely event that we find that the security of your personal information in our possession or control has been or could be compromised, we will notify you of this situation, in accordance with applicable law, using any of the methods described herein. -mail, you agree to receive such notification in electronic form via this e-mail address).

10. THE RIGHT TO SUBMIT A COMPLAINT TO A SUPERVISORY AUTHORITY

If you believe that https://zulufita.shopp is processing your personal data incorrectly and you have a complaint about our use of your data, we would prefer you to contact us directly in the first instance, as well. so that we can address the complaint.

You also have the right to lodge a complaint with a supervisory authority.

11. UPDATING THE PRIVACY POLICY

We regularly review and, where appropriate, regularly update this privacy policy as our services and use of personal data evolve. If we want to use your personal data in a way that we have not previously identified, we will contact you to provide you with information about this and, if necessary, to request your consent.

We will update the version number and date of this document each time it is modified.

Allgemeine Informationen:

Datenschutzerklärung

The correct information of the users of our services is important for us. In the following lines, we will explain in detail what data we collect from you, how we use it and for what purpose.

PERSONAL DATA - any data about a natural person, which can lead, directly or indirectly, to the identification of that person. It includes information such as: name, identification number, photo, location information and any other online identifier such as the device used to access the Internet, IP address or information obtained through cookies.

The operator of personal data processing

The online store https: //zulufita.shopp, based in Timisoara, str.Calea Torontalului, nr.7, Bl 44, Sc B, Apt 4, as Operator will process your personal data in accordance with the relevant legal provisions in the field of personal data protection, as well as in accordance with the provisions of this information note.

Personal Data Protection Officer (DPO)

The Personal Data Protection Officer (DPO) appointed by the Operator can be contacted at the following e-mail address: zulufita.shop@outlook.com

Purpose and method of processing personal data

The personal data processed by the Operator are: name, surname, address, series and number of identity card, personal numerical code, signature, personal or professional email address, personal or professional phone number, images, "Personal data" communicated by you or necessary fulfillment of the listed purposes.

For the purposes of this information note, the processing of Personal Data means any operation or set of operations performed using automated processes and applied to Personal Data, such as: collection, registration, organization, structuring, storage, adaptation or modification, extraction, consultation, use , communication by transmission, dissemination or otherwise made available, comparison or interconnection, restriction, deletion or destruction.

We inform you that this Personal Data will be processed both through manual methods and / or through computer means.

WIE WIR IHRE DATEN VERWENDEN

We use your data, only if we have your consent, in several ways such as:

E-Mail Adresse

If you have provided us with your email address, we will use it to respond to your request. We do not use your email address for advertising purposes.

First name and last name / Signature

If you have provided us with your name, we use this data to conclude service contracts, tax documents and other necessary documents (eg ANNEX REF. PROCESSING OF PERSONAL DATA).

The home address

If you have provided us with your home address, we use this data to conclude service contracts, to issue an invoice for your order and to send the package to you by courier or Post.

Bulletin identity data (CNP, No. and Series)

If you have provided us with the CNP, the number and the series of the bulletin, we use this data to conclude the service contracts, to issue the invoice related to your order and to send the package to you by courier or Post.

Visuelle Identität

If you have provided us with images, personal photos or photos in which other people appear, we use this data for the purpose of marketing or promoting the products.

Telefonnummer

If you have provided us with your telephone number, we use this data to be able to contact you quickly in order to perform the service contracted by you.

Firmenname

If you have provided us with the name of the company you work for, or manage, we use this data to issue the invoice, send the package to you by courier or Post.

If you have provided us with the invoicing data (CNP, CUI, registration number at the Trade Register, company headquarters address, bank account, bank name, name of legal representative, position of legal representative), we use this data to issue the order invoice. your.

Personal data are processed by the Operator based on the following legal BASES:

Based on your consent pursuant to art. 6 para. (1) lit. a) of the Regulation;

For the execution of a contract to which the data subject is a party or to take steps at the request of the data subject before concluding a contract, communication with the data subject in order to execute the contract, etc.), pursuant to art. 6 para. (1) lit. b) of the Regulation;

In order to fulfill a legal obligation of the Operator (eg reporting to the competent authorities, knowing the clientele in order to prevent money laundering and terrorist financing, etc.), pursuant to art. 6 para. (1) lit. c) of the Regulation;

For the purpose of the legitimate interests pursued by the Operator (eg recovery of receivables related to the concluded contractual relationship, ensuring the security of persons and property, etc.), but taking into account the protection of the interests, rights and fundamental freedoms of the data subject. 6 para. (1) lit. d) of the Regulation.

YOUR RIGHTS IN THE CONTEXT OF DATA:

Here are your rights in the context of data collection and processing.

The right to be informed about how your data is collected and used;

The right to access the data we have about you;

The right to request the rectification of the data we have about you;

The right to request the deletion of the data we have about you;

The right to request to stop sending marketing messages to you;

The right to request the sending of your personal data to you or to another operator;

The right to file a complaint, regarding the use of your data, to the competent bodies.

The above rights are not absolute and there are exceptions. For any questions in this context, please send us an email at: zulufita.shop@outlook.com